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U.S. Department of Justice, Civil Rights Division
Americans with Disabilities Act Questions and Answers
Barriers to employment, transportation, public accommodations, public services, and telecommunications have imposed staggering economic and social costs on American society and have undermined our well-intentioned efforts to educate, rehabilitate, and employ individuals with disabilities. By breaking down these barriers, the Americans with Disabilities Act (ADA) will enable society to benefit from the skills and talents of individuals with disabilities, will allow us all to gain from their increased purchasing power and ability to use it, and will lead to fuller, more productive lives for all Americans.
Other helpful links:
ADA UPDATE: AN ILLUSTRATED PRIMER FOR SMALL BUSINESSES (including information regarding communication and physical barrier removal)
How to file a Title III complaint